Shipping policy

Shipping Policy

Last Updated: 20 June 2026

Thank you for shopping with Timeless. We are committed to delivering your order as quickly and efficiently as possible.

All orders are processed within 1–3 business days after payment is received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly longer.

Shipping costs are calculated and displayed at checkout before your order is completed.

Any applicable shipping fees are non-refundable once an order has been shipped.

Estimated delivery times:

Please note that these delivery times are estimates and are not guaranteed.

Where available, tracking details will be provided by email once your order has been dispatched.

Timeless is not responsible for delays caused by:

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order is returned to us, additional shipping charges may apply for re-delivery.

Timeless is not responsible for lost or stolen packages that have been confirmed as delivered by the shipping carrier.

If you believe your package has been lost, please contact us and we will do our best to assist you.

If your order arrives damaged, please contact us within 48 hours of delivery at:

Please include your order number and photos of the damage so we can review the issue.

For any shipping-related questions, please contact:

Business Name: Timeless